Ombra Shop terms

The seller of every Ombra Shop product is Craig Shuttleworth, trading as Ombra Trading, a sole trader in England, United Kingdom, ICO registration number ZC276348. Email: craig@ombratrading.com. Your contract is with him. Ombra Watch is sold separately, under its own terms.

• Access to the script you bought on TradingView, as an invite-only script, for the TradingView username you give at checkout.
• The script is software and education. Indicators show information on your chart. They don’t tell you what to trade. Past behaviour of any indicator doesn’t predict future results.

At checkout you give your TradingView username. We add that username to the script by hand on TradingView within 24 hours on UK working days, and email you when it is done. You will find the script under Invite-only scripts in TradingView’s Indicators menu. Please check the spelling: access goes to that exact username. Access depends on your TradingView account and TradingView’s service, which we don’t control. Please don’t share or resell access. If a monthly plan ends, or a purchase is refunded, we remove the username’s access.

The price is shown before you pay. Payment is taken through Stripe, which processes the card payment for us; Stripe is not the seller. Stripe sends your receipt.

A monthly plan renews each month until you cancel. You can cancel at any time by emailing us; access continues to the end of the month you’ve paid for and then ends. We don’t refund part months, but this doesn’t affect your 14-day right to cancel or your rights if something is faulty.

You can cancel within 14 days of buying, for a full refund, by emailing us. At checkout you are asked to agree to this: “By paying you ask for access to start straight away and agree that your 14-day right to cancel ends once access is given.” If you agree, the right to cancel ends when we give you access (Consumer Contracts Regulations 2013, regulation 37). Until then you can cancel for a full refund.

Email craig@ombratrading.com with your order email. A refund goes back to the card you paid with, usually within 14 days of our agreeing it, and we remove the TradingView access. If the script is faulty or not as described, you have the right to a repair or replacement, or a refund if we can’t fix it, under the Consumer Rights Act 2015.

Our indicators and strategy scripts are software and education. They are not financial advice, a recommendation or a trade idea, and we make no claims about how they will perform. Trading carries a high risk of loss.

Any backtest or Strategy Tester results you see for a strategy are hypothetical. They are prepared with the benefit of hindsight, don’t include every real-world cost and are not a record of real trading. No account will necessarily achieve results like them. Past results don’t predict future results.

We’ll provide the scripts with reasonable care and skill. As far as the law allows, we aren’t responsible for trading losses or for TradingView’s service. Nothing in these terms limits your legal rights as a consumer, or our responsibility for death or personal injury caused by negligence, or for fraud.

The privacy notice explains what we hold and why: your email address, your TradingView username, your Stripe payment record and what you bought.

If something goes wrong, email us first and we’ll try to put it right. These terms are governed by the law of England and Wales, and you can bring a claim in the courts where you live in the UK.